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Disclaimer
Packaging – Most of our packaging is reused or repurposed. When bought new, it is always done with the environment in mind. If you ever think our packaging is excessive, it may be because we are reusing a perfectly good box or it may be because we don’t use bubble wrap and we need to make sure your items are safe before their journey to you. Having said that, if you know of a way we could do better, please let us know! All packaging is recyclable.
Shipping – As I spend a lot of time designing and making a lot of the items on the shop myself, at the moment I ship out parcels one to two times a week, so please keep this in mind when waiting for a parcel. We are usually very busy around our shop updates or launches so orders placed around then may take a bit longer to be processed, there may be a delay of up to two weeks before you receive a shipping notice. Once your parcel has been processed and packed for shipping, you will be sent an email with carrier and tracking information. If you would like your parcel to be shipped out quickly, please get in touch to let us know after you have placed your order and we’ll arrange quick shipping & payment. We currently ship to The UK, US & EU, although we are happy to ship anywhere. Please get in touch with us if you would like to know shipping options for the country you live in. Prices are high at the moment due to Brexit but we will make sure to refund you any extra shipping fees. Shipping to US & EU should take around 7 days once the parcel has been processed and packed and you may be charged taxes and duties before or after receiving your item.
Vintage – It is very rare to find a genuine vintage or antique item that is in perfect condition so please be aware that any item listed as “vintage” or “antique” will come with its own unique patina. I try to capture these when photographing the items and will always describe it’s true condition in the item description but please don’t hesitate to get in touch if you would like any more information about a specific item in our shop.
Handmade – Handmade items are usually made before a shop launch but on some occasions, they are made to order, so please allow up to one week for handmade items and any orders containing handmade items to be shipped. If you need the items quickly, please get in touch to let us know. We are happy to make repairs to handmade items over the years so please get in touch via the form above if you would like more information on this.
At the moment, we do not accept refunds unless the item is faulty or doesn’t match the description given. Please read all descriptions and measurements carefully before purchasing any items from us.